Unlimited software support
LEAP clients can access multiple support options, ensuring you get the most from LEAP to make more money.
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LEAP Practice Productivity Advisors
Following implementation, firms with LEAP are assigned a dedicated Practice Productivity Advisor that communicates new software developments, delivers training and troubleshoots issues unique to your practice. By regularly meeting with your PPA optimises your usage of the software.
Access the LEAP User Portal to view details of your dedicated advisor.
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LEAP Help Centre
The LEAP Help Centre is an online resource where you can access training materials, webinars, client forums, product announcements, the HelpDesk and more.
Browse online help articles
Create, track and manage support cases
View product updates and releases
Post questions or feature requests
Access LiveChat support
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LEAP University
LEAP University is a completely free on-demand training platform for all LEAP users. Access a series of step-by-step courses developed to teach users the basics of LEAP and get those new to the software up and running on the do's and don'ts.
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Transitions Team
A secure and trusted service, our experienced Transitions Team ensure the seamless migration of your data and are available to scope, give recommendations and execute a thorough and phased migration plan tailored to your needs.
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LEAP Partner Network
Through the LEAP Partner Network, firms using LEAP can access a range of additional support, training and consultancy services to support them pre and post-implementation, if required. The network comprises of independent LEAP Certified Consultants, Certified Bookkeepers and IT Partners.
Online learning
Whether you're onboarding a new staff member or need assistance with your end-of-month processes, access training to suit your firm.
Content blog
LEAP regularly updates the software with new functionality and new forms to assist your firm. Subscribe to the LEAP Forms Blog for updates.
Additional LEAP Licences
Looking to create a new LEAP user profile? You can simply add additional users if you have new staff or didn’t account for existing staff.
HelpDesk team
Access the UK HelpDesk team on LiveChat. Receive prompt assistance with any questions or technical issues you're experiencing.
Everything you need to run a law firm
Book an online demonstration today or call 0845 683 2517.