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LEAP Refund Policy
(Worldpay Credit Card payments)

LEAP has selected WorldPay to manage the processing of payments for additional named users (licences).

Worldpay is a global leader in payment processing technology and offers simple and secure solutions enabling customers to gain access to products over the internet.

World Pay Cards

Additional named users

LEAP does not issue refunds for additional named users once the order is confirmed and the product is sent.

Cancellation / reduction of named users

LEAP does not permit the cancellation or reduction of named users.


If you believe you have overpaid, please contact our Finance department at finance@leap.co.uk who will investigate the claim.

Other claims

LEAP will investigate any reasonable claims for refunds and will endeavour to conclude and respond within 48 hours.

Contact us

If you have any questions about our Refund policy, please contact us:

  • Company name: LEAP Legal Software Limited
  • Place of registration: Regal House, 70 London Road, Twickenham, TW1 3QS
  • Registered office address: 10 John Street, London, WC1N 2EB
  • Registered number: 08802975

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